Frequently Asked Questions
Everything you need to know about our premium solid oak furniture.
Is your furniture made from 100% solid oak?
Yes, all our primary collections are crafted from 100% solid oak. We do not use veneers, particle board, or MDF in our structural builds to ensure maximum durability and a natural finish.
How long does shipping typically take?
For items currently in stock, delivery usually takes between 5 to 10 business days. Custom-made or backordered pieces may take 6 to 8 weeks depending on the craftsmanship required.
Do you offer white-glove delivery and assembly?
We do! Our premium delivery service includes room-of-choice placement, full assembly of your new furniture, and the removal of all packaging materials for a stress-free experience.
What is your return policy for home furniture?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days of delivery, provided it is in its original condition.
How should I care for my oak furniture?
To maintain the wood's beauty, we recommend dusting regularly with a soft cloth and applying a high-quality furniture wax every 6 months to prevent the wood from drying out.
Does my furniture come with a warranty?
Every piece from Oak Furniture Store comes with a standard 12-month manufacturer's warranty covering structural defects and workmanship to give you peace of mind.